Privacy Policy
Effective as of: June 27, 2026
This Privacy Policy applies to Floodline Restoration Co. and its website at waterdamageflushing.com. It describes what information is collected from visitors, how that information is used, and with whom it is shared. Floodline Restoration Co. operates as a home-service marketing and referral business: it advertises home services, receives requests from site visitors, and passes those requests to independent businesses that perform the actual work. By using waterdamageflushing.com or submitting any request through it, a visitor accepts the practices described in this policy.
Consent to contact
When a visitor submits a quote form, uses a chat feature, calls a number listed on the site, or otherwise sends information to Floodline Restoration Co., that visitor authorizes Floodline Restoration Co. to transfer the submitted information to the independent business that will handle the request. The visitor also authorizes both Floodline Restoration Co. and that independent business to contact them regarding the request - by phone, email, or text message, including through automated dialing systems, prerecorded messages, or artificial-voice calls.
Agreement to receive these calls or messages is not required as a condition of obtaining any service. A visitor who prefers not to be contacted by automated means may say so when submitting a request or by reaching out through the contact page.
State privacy rights
Residents of California, Virginia, Colorado, Connecticut, Utah, and other states that have enacted comparable consumer privacy laws have the rights described in this section. Floodline Restoration Co. will honor requests from residents of those states in accordance with the law that applies to them.
Rights available:
- Access. The right to know which categories of personal information have been collected about them, the specific pieces of information held, and who received it.
- Correction. The right to have inaccurate personal information corrected.
- Deletion. The right to request that personal information be deleted, subject to exceptions the applicable law permits.
- Portability. The right to receive a copy of personal information in a readily usable format.
- Opt-out. The right to opt out of the sale or sharing of personal information and of targeted advertising or profiling based on it.
Important disclosure regarding how requests are handled: When a visitor submits a service request through waterdamageflushing.com, that request - including the visitor’s contact details and project information - is passed along to the independent businesses that are positioned to respond to it. Under certain state privacy laws, that transfer may qualify as a sale or a share of personal information. Floodline Restoration Co. does not represent that it falls outside those definitions. A visitor who does not want their information forwarded in that way should not submit a request. To opt out or to withdraw a previously submitted request, the visitor should contact Floodline Restoration Co. through the contact page - that is the mechanism for opting out, as there is no on-site toggle or cookie banner for this purpose.
How to exercise these rights: Submit a request through https://waterdamageflushing.com/contact-us/. An authorized agent may submit on a consumer’s behalf, but proof of that authorization will be required. Floodline Restoration Co. may also verify the identity of the person making a request before acting on it. Responses will be provided within the timeframe the applicable law sets.
Appeals: If Floodline Restoration Co. declines to act on a request, the consumer may appeal that decision by responding to the denial notice or by submitting a new message through the contact page. The consumer will be informed of the outcome of the appeal.
No discrimination: Floodline Restoration Co. does not deny service, charge different prices, or provide a reduced level of service to any visitor solely because that visitor exercised a right described in this section.
Security
Floodline Restoration Co. uses reasonable, industry-standard technical and organizational measures to protect personal information from unauthorized access, disclosure, or loss. These measures include encrypted data transmission and access controls on systems that store visitor data. No security measure is foolproof, however, and Floodline Restoration Co. cannot guarantee that information transmitted over the internet will be completely secure in every circumstance.
Affiliated brands and shared vendors
Floodline Restoration Co. is one of several home-service websites and brands operating under common ownership or management. Those affiliated brands, along with the vendors that support them - including providers of call-answering services, scheduling and CRM platforms, hosting infrastructure, and marketing technology - may share access to personal information submitted through waterdamageflushing.com.
That sharing serves practical purposes: routing a request to the correct trade category or geographic area, preventing fraud, managing billing, providing customer support, and monitoring service quality. Any affiliated brand or third-party vendor that receives personal information is required to handle it under this policy or one that provides materially equivalent protections.
Text message (SMS) disclosure
By submitting a request through waterdamageflushing.com, a visitor may receive text messages from Floodline Restoration Co. and from the independent business or professional that receives and acts on their request.
- The visitor’s consent covers text and voice calls placed using an automatic telephone dialing system or autodialer, as well as messages delivered by prerecorded or artificial voice.
- Consent to receive these messages is not a condition of purchasing any goods or services.
- Message frequency is not fixed - it depends on the nature of the request and how the responding business follows up.
- Standard message and data rates may be charged by the visitor’s mobile carrier.
- To stop receiving text messages, reply STOP to any message. For help, reply HELP. Opting out of texts will stop SMS communications but will not end other contact (such as phone or email) about an open request unless the visitor separately asks for that.
- Questions or opt-out requests can also be submitted through the contact page.
How visitor information is shared
The core function of waterdamageflushing.com is to connect people who need home services with the businesses that provide them. When a visitor fills out a form or otherwise submits a request, the contact details and project information they provide are sent directly to the local companies and tradespeople who are set up to respond, quote, and do the work in the visitor’s area. Those businesses operate on their own and are not supervised or employed by Floodline Restoration Co.. Once they receive the information, they may reach out to the visitor independently to discuss the project.
Beyond that routing, information may also be shared with vendors that support site operations - analytics providers, hosting services, and similar technology partners - and among the affiliated brands described in this policy. Floodline Restoration Co. may also disclose information when required to do so by law or in connection with a sale or transfer of the business.
Information collected
Floodline Restoration Co. collects two broad categories of information through waterdamageflushing.com.
The first is information a visitor provides directly. When someone requests a quote, fills out a contact form, uses a chat feature, or calls a number on the site, the submission typically includes some combination of the following: the visitor’s name, a phone number where they can be reached, an email address, the address of the property where work is needed, and a description of what they are looking for. Not every field is collected in every interaction - it depends on the form or channel used.
The second category is basic technical data collected automatically as visitors browse the site. This includes which pages were viewed, the type of browser and device in use, and general location data derived from the visitor’s IP address. This data is used for site analytics and to help improve the visitor experience; it is not tied to a visitor’s identity unless they also submit a form.
External links
waterdamageflushing.com may contain links to websites operated by manufacturers, trade associations, or the independent businesses listed through the site. Those sites are not owned or controlled by Floodline Restoration Co., and this Privacy Policy does not apply to them. Visitors who follow an external link should review the privacy policy of the destination site before submitting any information there.
Contact and privacy requests
Questions about this Privacy Policy, or requests to exercise any of the privacy rights described above, should be directed to Floodline Restoration Co. through the contact page at https://waterdamageflushing.com/contact-us/. Floodline Restoration Co. will respond in accordance with applicable law and make reasonable efforts to address all inquiries promptly.
This policy was last updated on June 27, 2026. Floodline Restoration Co. reserves the right to modify it at any time, and changes will be posted at waterdamageflushing.com with a revised effective date.